Does the sum-of-parts properly add up

robot packing at tangerineA large UK company called us in after it had spent a great deal of money on an automated packing line centred around a delta robot. The management company who were brought in  to handle the project provided individual specifications to each of the many separate machinery suppliers. However, equally as important as the individual specifications is the overall integration and control, both conceptually and its implementation. In this particular case each individual element worked fine and machines were operating within their particular specification. But in practice things were far from fine with empty or partially filled bags, poor quality seals and unpacked product spilling onto the floor. They hadn't taken sufficient account of the 'real world' where check-weighers occasionally reject products or pause for calibration, or that baggers sometimes miss-feed or jam, or the fact that the ovens way upstream of the robot take time to settle into regular continuous production. In reality most food products, by their very nature, have an element of randomness about their processing, their size, their shape, their density, etc, and this has to be reconciled with the exact nature of the machines. It's also critical to understand the effects of unspecified or intermittent events which can easily be over-looked if over-reliance is given to the 'standard' specification. We are independent, qualified and hugely experienced and we will identify specific key issues - never easy if there are several inter-related problems. We will solve, not just propose a solution - we will actually make changes and improvements until your overall process meets your original expectations.

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